Privacy Policy

This Privacy Policy explains how HomeGame24 (“we,” “us,” or “our”) collects, uses, and shares information when you use our website, admin panel, game platform, and related services (the “Service”).

HomeGame24 is built for social home games among friends. We do not operate real-money gambling and we design the platform with privacy-sensitive game mechanics (for example, hole cards are never sent to other players).

Account information. When you sign in, we collect your email address and authentication events (such as login times and IP addresses) to secure your account.

Player and game data. Operators add player profiles, game configurations, session records, wallet movements, chat messages, tournament settings, and moderation actions. This data is stored to run games and provide the admin panel.

Usage and billing data. When billing is enabled, we record session runtime, metered-feature usage, hosting-credit balances, and purchase status. Payments are processed by a third-party payment processor; we receive billing metadata such as customer ID and payment status, not full card numbers.

Technical data. We automatically collect logs, device/browser type, and diagnostic information needed to operate, secure, and improve the Service.

Support and AI-assisted tools. If you use in-panel admin chat or similar features, we process the messages you send and relevant account context to generate responses and run requested actions.

We use information to:

• Provide, maintain, and secure the Service
• Authenticate users and prevent abuse
• Run game sessions, enforce rules, and support moderation
• Process hosting-credit purchases, promotional credits, and usage billing
• Send transactional messages (sign-in codes, billing receipts, service notices)
• Improve features, fix bugs, and analyze aggregate usage trends
• Comply with legal obligations and enforce our Terms

Where GDPR or similar laws apply, we rely on: performance of a contract (providing the Service you requested); legitimate interests (security, fraud prevention, product improvement); consent where required (for example, optional marketing); and legal obligation where applicable.

We do not sell your personal information. We share data only as needed to operate the Service:

• Service providers such as hosting, email, payment processing, and analytics vendors bound by confidentiality obligations
• Within your organization — panel users on the same account can access operational data according to their role
• Players in your games — only information required for gameplay (for example, display names and public table state, never another player's private cards)
• Legal and safety when required by law or to protect rights, safety, and integrity of the Service
• Business transfers in connection with a merger, acquisition, or asset sale, subject to this Policy

We retain account and operational data for as long as your account is active or as needed to provide the Service. Audit logs, billing records, and security logs may be kept longer where required for compliance, dispute resolution, or enforcement. You may request deletion subject to legal and operational limits.

We use technical and organizational measures appropriate to the Service, including encryption in transit, access controls, scoped API credentials, and server-side enforcement of private game state. No method of transmission or storage is completely secure; please use strong account practices and protect API keys.

Depending on your location, you may have rights to access, correct, delete, or export personal information, object to or restrict certain processing, and withdraw consent where processing is consent-based.

To exercise these rights, contact privacy@homegame24.com. We may need to verify your identity. If you are a player whose data is managed by a HomeGame24 operator, contact that operator first; they control most player-facing data.

EEA/UK residents may lodge a complaint with their local supervisory authority. California residents may have additional rights under the CCPA/CPRA; we do not sell personal information as defined by those laws.

We may process information in countries other than where you live. Where required, we use appropriate safeguards (such as standard contractual clauses) for cross-border transfers.

The Service is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will take appropriate steps to delete it.

We use essential cookies and local storage to keep you signed in and remember preferences. We do not use third-party advertising cookies on the admin panel. Browser settings may limit some functionality if you disable storage.

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Material changes may be communicated by email or in-product notice.

Privacy questions: privacy@homegame24.com. General support: support@homegame24.com.

See also our Terms and Conditions.